Project Case Studies

Voco's clients are Enterprise and Government organisations undergoing transformation. We welcome projects – large and small – that require a fresh perspective and measurable results.

ANZ

ANZ engaged Voco to design and build a new, enterprise-wide Contact Centre solution. Voco helped... MORE

“Voco has been a trusted part of our team for several years, working closely with us in highly visible complex contact centre and voice projects. They have provided innovative thinking and been a safe pair of hands for complex and demanding delivery projects.”

Vodafone

Vodafone had recently acquired TelstraClear for $840m. The company asked Voco to help complete the... MORE

"Voco brought capability, experience and nous to this complex and wide-ranging programme of work and were a material contributor to its success."

Ken Tunnicliffe

Enterprise Director, Vodafone

Contact

Contact asked Voco to help outsource and negotiate agreements that would see the company's... MORE

"Voco delivered seamlessly. They've ensured we have a very sound commercial footing to go forward from."

Mark Corbitt

General Manager, ICT

Westpac

Westpac engaged Voco to review its telecommunications sourcing strategy to reflect changes to... MORE

“Voco's strategic thinking was the most valuable of all as it enabled appropriately framed decisions to be made.”

Richard Lowthian

Head of Procurement, Telco

Beca

Beca asked Voco back to help the company refresh its telecommunications strategy to achieve greater... MORE

“Voco contributed current market knowledge to the commercial process and maintained a focus on the cost vs. benefit of a protracted contracting process, helping Beca to navigate and improve a complex set of agreements.”

Leeann McCallum

Group Manager, Infrastructure

Vodafone

Vodafone asked Voco to develop and lead a programme to transform its operating model for IT... MORE

"Voco’s people were excellent in ensuring the programme’s objectives and outcomes were always the key focus and managed internal and external delivery teams in a collaborative way. They established good executive governance and were highly regarded by Vodafone’s leadership team."

Ken Tunnicliffe

Transformation Director

Thanks – you're signed up. Enjoy the blog.
It's a fascinating time we live in.