Healthcare Holdings Group is New Zealand’s largest provider of community-based health, rehabilitation and disability services, with over 7,000 staff across the country.
Healthcare Holdings is navigating a formidable set of business opportunities and challenges as delivery models and risk management in the health sector evolve rapidly, and it seeks to establish beach-head operations in Australia and Asia. Management recognised that Healthcare needed to increase its IT capability to both successfully govern a wide portfolio of challenging projects, and assess and align technology opportunities.
Voco provided experience and insight that assisted Healthcare to make its key project decisions with confidence. Voco remains involved in an independent challenge and mentoring role with the Enterprise Project Management Office.
ANZ engaged Voco to design and build a new, enterprise-wide Contact Centre solution. Voco helped...MORE
“Voco has been a trusted part of our team for several years, working closely with us in highly visible complex contact centre and voice projects. They have provided innovative thinking and been a safe pair of hands for complex and demanding delivery projects.”
Vodafone had recently acquired TelstraClear for $840m. The company asked Voco to help complete the...MORE
"Voco brought capability, experience and nous to this complex and wide-ranging programme of work and were a material contributor to its success."
Enterprise Director, Vodafone
Contact asked Voco to help outsource and negotiate agreements that would see the company's...MORE
"Voco delivered seamlessly. They've ensured we have a very sound commercial footing to go forward from."
General Manager, ICT