Transport Agency digitises contracts management for improved visibility and transparency

Transport investments have a long-lasting impact on the livelihoods of all New Zealanders. Keeping this in mind, the NZ Transport Agency puts people and the country first as opposed to vehicles and the network.

Since its establishment as a Crown entity in 2008, it has been working on targeted partnerships to create transport links and services that improve the social, economic, and environmental conditions for businesses and the wider NZ community. It oversees the national transport system in NZ and its responsibilities include planning, designing, constructing, maintaining and operating the state highway system.

The Transport Agency outsources most of their physical work, professional consultancy services and enterprise goods/services using different contract types. They were using spreadsheets for the purposes of contract registry and management. But with several thousand suppliers to manage from spreadsheets, the Transport Agency sought to explore other ways to gain greater efficiency, visibility, and transparency.

Need for greater visibility to keep the momentum going

The Transport Agency operates a centre-led procurement environment where suppliers and contracts are managed by the business. This created some issues around visibility and access, particularly when responding to reporting demands. As a result, they partnered with Voco to help them streamline and improve the way contracts were recorded and managed. The Transport Agency wanted the ability to quickly generate custom reports on-demand, gain insights, and access structured, accurate data — with minimal manual effort and time. “The idea was for Voco to work closely with us to understand where our contracts resided, and centralise these into a single register, which was effectively an Excel spreadsheet until an e-procurement solution could be implemented,” said Brett Rigden, Manager of Procurement Strategy and Methods at the NZ Transport Agency. He further added, “There are a number of different requirements sitting behind that spreadsheet— some of it was around internal transparency and government reporting, visibility for the business, and a single central repository for our contracts.”

Read the full Microsoft case study.

For more information, call Voco partner Dudley Harris on 021 585 515. 


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