Healthcare Holdings wanted to ensure that its IT supported and enabled the expansion of the business in the rapidly evolving health sector.

Healthcare Holdings Group is New Zealand’s largest provider of community-based health, rehabilitation and disability services, with over 7,000 staff across the country.


Healthcare Holdings is navigating a formidable set of business opportunities and challenges as delivery models and risk management in the health sector evolve rapidly, and it seeks to establish beach-head operations in Australia and Asia. Management recognised that Healthcare needed to increase its IT capability to both successfully govern a wide portfolio of challenging projects, and assess and align technology opportunities.



  • Provided the independent member of the Healthcare Holdings’ portfolio management group, the governance body that prioritises and provides oversight of the Group’s business and IT projects.
  • Undertook due diligence on a critical software system that would become central to the Group’s service delivery.
  • Developed the telecommunications strategy for the Group, focusing on Unified Communications options.
  • Undertook an evaluation of mobile and data network proposals.


Voco provided experience and insight that assisted Healthcare to make its key project decisions with confidence. Voco remains involved in an independent challenge and mentoring role with the Enterprise Project Management Office.


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