One of the biggest areas of concern for enterprises in New Zealand is managing their ongoing digital evolution. To successfully digitally ‘transform’ – and it’s a journey, not a destination – requires a birdseye and holistic view of organisational activities, processes, competencies and models; the digital technologies coming to market; and the shifts in consumer behaviour that drive customer interaction via technology.
Our enterprise clients know that they must continually hone their digital advantage and that they can’t afford to stand still. We help them take the steps now that will future-proof the business. They ask questions such as, how do we speed up our processes to bring new products to the market more quickly; how do we meld self-service platforms with legacy CRM and billing systems; and what technology do we buy and what should we build internally?
We help them take the steps now that will future-proof the business.
Often we find they’re grappling with problems such as poor quality datasets, security concerns that are reducing their options and agility, and a business strategy that it yet to be translated into a technology roadmap.
Voco has a rigorous process for helping large, complex organisations plan and prioritise how to realise the digital advantage. The outcomes include a comprehensive Digital Transformation Strategy mapped to business outcomes and technology.