Government and Public Services

We work extensively with Government Agencies and local government (councils) to help improve the services offered to Kiwis.

Making a difference to New Zealand

Voco have been a trusted partner to central and local government for many years. We do important work in partnership with Ministry of Health, Heath NZ | Te Whatu Ora, NZ Transport Agency | Waka Kotahi, the Department of Conservation and Auckland and Wellington Regional Councils. It's work that everyone at Voco is proud of as it allows us to make a genuine difference to Aotearoa and our communities.

Supporting NZ's Covid Response

With the formidable task of supporting New Zealand’s response to the COVID-19 pandemic, the Ministry of Health sought technology-based solutions to support a series of initiatives. One key initiative was finding a secure and nimble digital solution to manage incoming requests for proof of vaccination. Voco helped the Ministry create a Microsoft Power Apps practice and took on the role of product owner, as well as providing developers. The hybrid Ministry-Voco team created 14 applications over 15 months, including the vaccination letters application solution.

Digitising contracts

Waka Kotahi outsources most of its physical work, professional consultancy services, and enterprise goods and services, using different contract types. The agency had been using spreadsheets for contract registry and management, but with thousands of suppliers to manage it wanted to gain greater efficiency, visibility, and transparency of its contracts. Voco helped streamline and improve the way contracts were recorded and managed by developing a contracts application that leveraged Microsoft’s Azure SQL and Power BI Platform. The application provided visibility across all Waka Kotahi contracts and ensured that the right information was captured and visible in the back-end.

Power apps for DoC

Nursery staff at DoC were using an old access database to manage seed inventory, dispatch, invoicing, and reporting. The problem was that the performance of the database was so bad that it was almost unusable. It didn’t support their requirements, was out of support and therefore a risk, and they didn’t have anyone internally to provide support or enhance it. Voco developed a small proof of concept to show what could be done on modern platforms. While the initial tool didn’t deliver as expected, we invested further in the project and continued development at a capped rate to fit their budget. The result is an application that’s about to go live and will be a massive improvement over their old system. Another great example why it’s important to deliver iteratively.

Our expertise in central and local government

Microsoft Power Platform

Every public sector department uses the Microsoft Power Platform and we're experts at leveraging these powerful incumbent tools to deliver business process efficiencies.

Navigating Organisational Complexity

Having worked with government and council departments for many years we understand the complexities and sensitivities and how to get things done in these complicated environments.

Diversity of Experience

We've got a proven track record of delivery across multiple government departments, agencies and councils. We have recently delivered multiple projects for the Ministry of Health and Health NZ, NZ Transport Agency, Department of Conservation, and Auckland and Wellington regional councils.

Contact our team

Dudley Harris

Partner / General Manager - Sales and Innovation

Please reach out to Dudley if you'd like to learn more about our work in central and local government.