Making claims a breeze
The Influenza Reimbursement Scheme, now managed by Te Whatu Ora Health New Zealand, reimburses healthcare employers — like GPs and pharmacies — for the cost of vaccinating their staff.
The problem was a slow and outdated email-based process that didn't capture data consistently or offer the Ministry and employers the ability track claims in real-time.
Before switching to the app, claims could take up to six months to process.
Together with the Ministry, Voco created a self-service portal using the Microsoft Power Platform that allowed:
employers to make multiple claims in a single session and the ability to track the progress of their claims
the Ministry to see real-time and historical reporting on claims made – by region and by employer type.
For the Ministry:
claims could be processed easily and efficiently
the app captured real-time claims data
data could be used to achieve their 80% vaccinated goal by targeting their campaign at those regions and employers with lower uptake.
For healthcare employers:
the reimbursement process was streamlined and transparent
reimbursements were timely.
To explore the potential of automation with Power Apps for your business, get in touch with the Voco Business Apps team today.