Operating Model & Cost Management

We love to help our clients optimise their operating model and technology investments.

Organisation-wide optimisation

We take an organisation-wide approach and focus on sustainable structural cost reductions and short-term reductions to fund longer term transformation initiatives. This service includes IT due diligence where we analyse your IT assets for sustainability, value, costs, staffing, scalability, and evolution capabilities.

Finding ares for improvement

Optimising your operating model and technology investments involves refining how you create, deliver, and capture value. Here are some of the areas we can help review and improve.

Assess the Current Operating Model

Understand core components: Break down your operating model into its key parts - processes, technology, people, and governance.

Identify inefficiencies: Conduct a thorough audit of workflows, performance metrics, and value chain processes to find bottlenecks, redundancies, or areas that consume too many resources.

Align with Strategic Goals

Focus on what drives success: Ensure that the operating model aligns with your business strategy. Whether it's improving customer experience, increasing efficiency, or driving innovation, your model should support these objectives.

Leverage Technology

Automate and digitise: Identify tasks or processes that can be automated to reduce manual work and improve efficiency. Tools like AI, machine learning, and cloud technologies can optimize supply chain management, customer service, and back-office functions.

Improve data utilisation: Use data analytics to gain deeper insights into customer behaviors, market trends, and operational performance. This will help with more informed decision-making.

Enhance Agility and Flexibility

Adopt an agile framework: Shift toward agile methodologies in areas like product development or project management. This allows your business to respond faster to market changes and customer feedback.

Simplify structures: Reduce complexity in your organisation’s hierarchy to allow for faster decision-making and better collaboration across teams.

Optimise Resource Allocation

Focus on high-impact areas: Allocate resources (capital, personnel, technology) where they will have the greatest return on investment. Use cost-benefit analysis to ensure every dollar spent is generating value.

Outsource or partner when needed: Consider outsourcing non-core activities or partnering with specialists to reduce costs and improve efficiency.

Review and Adapt Regularly

Monitor key success metrics: Track performance through KPIs that are tied to your business objectives - such as customer satisfaction, cost per transaction, or time-to-market.

Be ready to pivot: The business environment is constantly evolving. Regularly review and adjust your operating model to remain competitive and responsive to market conditions.

Project Services

With a team of seasoned experts, we provide large scale programme and project management you can trust. Our experienced team offer a full range of project services to ensure your programme of work runs smoothly and delivers the business outcomes you need.

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