Driving Positive Change for Aotearoa

“I truly believe that we live in the best country in the world.”

It’s pretty tough out there right now for many people and businesses, I hope we’re now at the bottom and on the way up – some indicators are starting to look positive. 

Despite many nations facing similar issues like cost-of-living crises and political tensions - here in New Zealand, we're well-positioned to thrive and become an even more desirable place to live.

With stunning natural scenery, readily available resources, safety and security, and a driving spirit of innovation, we are fortunate to live in a country rich in prosperity.

Its at times like these that partnerships matter, it’s a two-way street.  

That’s why at Voco we aim to be the partner that understands our clients, aligns with our country's ethos, and believes in the future of Aotearoa. As a proud Kiwi business, we're committed to the clients and communities we serve.

What sets Voco apart is our unique combination of scale and personalisation. We’re big enough to take on some of New Zealand’s most complex and challenging projects, yet small enough that our clients get to know us all well, and get to benefit from our local knowledge and expertise.

Delivering Innovation in the Health Sector

Seeing, feeling, and being a part of the positive changes in our Health sector is the rise n grind kind of wake up we all love here at Voco!

The Health sector is undergoing radical change right now, and we see and work with amazing people with big workloads who aren’t getting a lot of thanks.  We want to help deliver better health outcomes and take a load of the people in the Health sector.  A significant form of help comes through getting rid of unnecessary administrative burdens.

 Voco has led and implemented many significant projects across Health New Zealand | Te Whatu Ora in recent years, and it’s some of the most fulfilling work we do. We have played a lead supportive role in some of the most complex times recently,  like during the COVID-19 pandemic, we are proud of our involvement in key digital infrastructure and operational efficiency initiatives.

 Voco’s extensive experience in the healthcare industry is characterised by our ability to develop and implement robust applications that reduce workload, meet regulatory requirements, integrate seamlessly with existing systems, and provide scalable, high-performance solutions – all on a tight budget.

 Our commitment to getting the work done even when it’s tough has made us a trusted partner for the Ministry of Health and Health New Zealand | Te Whatu Ora

Supporting the next generation of Kiwi leaders: University of Auckland’s Programme Hōno

If healthcare is the most important industry for our wellbeing, education is about building and safeguarding our future and enabling a platform from which the next generation of Kiwi leaders can thrive.

Our ongoing work with the University of Auckland on Programme Hōno is one of the best examples of our expertise in large-scale business transformations. This major initiative is reshaping the way the university operates, helping to future-proof its systems and processes.

Voco’s role has been to guide the programme team through this complex transformation, offering strategic advice and hands-on support every step of the way.

For many organisations, large-scale change initiatives like this only happen once every 10 to 15 years. At Voco, these types of projects are our bread and butter, we’re match fit and we’ve developed a deep understanding of the challenges and opportunities that come with them.

We work closely with leadership teams, helping them navigate the unknowns, avoid pitfalls, and develop the skills they need to succeed.

We don’t just do, we share our knowledge, improving the transformation skills and capability of the organisations we work with, one team and one project at a time.

Embedding our team in Te Aka Whai Ora

Our work with Te Aka Whai Ora, part of Health New Zealand | Te Whatu Ora, is another example of how we collaborate closely with clients to deliver meaningful results. 

Over the past year, we’ve become an extension of their Māori Health Service Improvement team, helping to design and build a new application to manage the Te Pitomata grants programme.

This programme has a profound impact on the Māori community, providing financial support to Māori students pursuing careers in health and disability services.

The Te Pitomata grants go beyond just financial assistance. They play a crucial role in promoting cultural representation and empowerment within the healthcare sector. Key outcomes of the programme include:

• Empowerment and representation: The grants help to build a healthcare workforce that reflects the cultural diversity of New Zealand, ensuring that Māori communities are represented in the services that support them.

•  Support for traditional practices: By including studies in rongoā (traditional Māori healing), the programme acknowledges the importance of Māori cultural practices and ensures their continued integration into modern healthcare.

• Opening educational doors: The grants reduce financial barriers for Māori students, enabling them to pursue higher education and career opportunities in healthcare. This not only benefits the students themselves but also contributes to the well-being of the wider Māori community.

• Cultivating future leaders: By supporting the education and development of Māori students, the Te Pitomata grants are helping to cultivate the next generation of culturally aware healthcare leaders, who are well-positioned to meet the needs of their communities.

This partnership shows Voco’s dedication to supporting organisations that aim to create lasting, positive impacts for their communities.

Enabling connectedness and productivity for New Zealand

In addition to our work in the public sector, Voco have also worked on some of New Zealand’s biggest energy and telco transformation projects in recent years.

We understand that robust infrastructure is the backbone of any modern economy, and we’re committed to helping New Zealand’s utilities and telco providers ensure their systems are efficient, resilient, and future-proof. Our expertise in these areas enables us to deliver solutions that drive connectedness and productivity across the country.

New Zealand's energy retail industry is one of the most dynamic and competitive in the world. And we've worked extensively with major Gentailers like Mercury NZ and Meridian to ensure their systems and processes are fit for purpose for such a fast moving environment.

In 2022, Mercury NZ completed the acquisition of Trustpower's customer base and retail systems and platforms. The Voco team were part of a huge collaborative effort between SAP, Gentrack, Salesforce, and Mercury’s purple and yellow teams that would bring the two customer bases together securely, accurately and seamlessly on a single tech stack. Voco led the data migration stream to move more than 325,000 customers from SAP to Salesforce and Gentrack towards the end of 2023. 

The coming together of these two energy retail giants will benefit Kiwis through consumer innovations and retail leadership. 

The NZ telco sector is also characterised by constant change - whether it’s mergers, acquisitions, major rebrands, or the rollout of cutting-edge technologies.

Many of our consultants have deep roots in this sector, having worked in senior technology and product roles before joining Voco, and over the years, we’ve had the privilege of playing a critical role in some of the most significant technology integration and separation projects in Aotearoa.

Building a Better Future Together

At Voco, we're committed to creating a future that benefits all of New Zealand.

Whether it’s through supporting transformative projects, fostering inclusive communities, or driving digital innovation, our focus is always on creating positive outcomes for our clients, and by extension – the country.

Let’s drive the future of New Zealand together. Reach out to our team today to learn how we can support your business on its journey.