A Sporting Analogy

Much like a sports team preparing for a championship, implementing a complex ERP system requires careful planning, strategic leadership, and the right expertise. Without an experienced leader to guide the process, even the most skilled teams can lose focus and falter.
To explain why a specialist project manager is critical for ERP success, let’s draw a parallel using a sports analogy: imagine comparing the role of a cricket coach with the needs of a rugby team.
The Cricket Coach vs. The Rugby Team
Imagine you’ve assembled the best players for the All-Blacks rugby team and tasked them with preparing for an important match. Now, picture hiring the Black Caps’ cricket coach to lead the team. While the cricket coach might be an exceptional leader in their domain, they lack the knowledge of rugby’s rules, strategies, and unique dynamics.
Would this coach be able to guide the team to victory? Unlikely no.
This scenario reflects what happens when businesses assign internal resources or generalist project managers to oversee ERP implementations. Your internal project manager might be brilliant in their field, but ERP projects are a completely different game. They demand deep technical knowledge, experience in managing complex system integrations, and the ability to foresee risks and adapt accordingly.
Relying on someone without specific ERP expertise can jeopardise your project. When unexpected challenges arise, they might struggle to respond effectively—potentially leading to delays, budget overruns, and misaligned deliverables.
Playing and Coaching Simultaneously
Let’s take the analogy further. Suppose the cricket coach lacks a solid game plan for the rugby team. In this scenario, the players are forced to improvise on the field. While they may manage for a while, when the match becomes intense or an unexpected obstacle arises, their lack of clear direction begins to show.
The result? Players are distracted, the strategy falls apart, and the team struggles to recover.
In an ERP project, this is equivalent to having team members manage the project while juggling their regular responsibilities. Without a dedicated and experienced project manager, the team becomes overstretched, leading to overlooked details, miscommunication, and inefficiencies. A seasoned ERP project manager, much like a specialised rugby coach, ensures the team remains focused, aligned, and prepared to handle challenges.
If players or team members are distracted, the strategy falls apart, and the team struggles to recover.
Handling Unexpected Situations
In rugby, a player may get injured, or the opposing team might suddenly change tactics. A skilled coach must make rapid adjustments, reshuffling the team and revising the strategy without disrupting the game’s momentum.
ERP projects often face similar disruptions. Whether it’s a sudden change in scope, technical difficulties, or unforeseen stakeholder requirements, challenges are inevitable. An inexperienced project manager may struggle to manage these situations effectively, leading to delays or compromises in quality.
A specialist ERP project manager, however, knows how to anticipate and respond to such challenges. They’re equipped with contingency plans, risk management strategies, and the experience to make informed decisions under pressure, ensuring the project stays on track.
Understanding the Game and Assessing Risks
Would a cricket coach understand the risks posed by a formidable rugby opponent? Could they devise offensive and defensive strategies tailored to the match? Likely not, as their expertise lies in a completely different sport.
ERP projects are no different. They come with unique risks and complexities that require specific expertise. A specialist project manager deeply understands ERP systems, from data migration and integration to stakeholder management and compliance. They can identify potential risks early, develop mitigation strategies, and ensure the project moves forward smoothly.
This ability to “read the game” and anticipate challenges is what sets a specialist project manager apart. Their expertise allows them to navigate the intricacies of ERP implementation with confidence, avoiding costly mistakes and ensuring success.
Placing an inexperienced project manager in charge is like appointing a cricket coach to lead a rugby team.
General Manager - Delivery Services
Building Team Support and Inspiring Trust
In rugby, players rely on their coach for guidance, structure, and strategy. The coach sets the tone for the team, ensuring everyone is aligned and working toward a common goal. Similarly, an ERP project manager provides the framework and processes needed for the project team to perform at their best.
Stakeholders also play a critical role in any project, just as rugby fans and sponsors are integral to a team’s success. An experienced project manager inspires trust among stakeholders by demonstrating expertise, maintaining clear communication, and delivering results. This trust is essential for securing buy-in, managing expectations, and ensuring long-term support for the project.
Avoiding Common Mistakes
Statistics show that ERP projects often fail due to poor project management. Without the right leadership, projects can face delays, budget overruns, and scope creep—ultimately leading to unmet expectations.
Placing an inexperienced project manager in charge is like appointing a cricket coach to lead a rugby team. They may repeat common mistakes, lack the ability to navigate complex challenges, and struggle to deliver results.
A seasoned ERP project manager, on the other hand, brings a wealth of experience and lessons learned from past projects. They know how to avoid pitfalls, manage competing priorities, and keep the project on track.
Why Expertise Matters
Specialised Knowledge: Just as rugby requires a different skill set than cricket, ERP projects demand specific expertise. A specialist project manager understands the unique challenges and intricacies of ERP implementation.
Strategic Leadership: A seasoned project manager provides clear direction, minimises distractions, and ensures the team remains focused on the end goal.
Risk Management: ERP projects are complex and often unpredictable. An expert project manager can identify risks early, adapt to changing circumstances, and keep the project on course.
Stakeholder Confidence: By proving expertise and delivering results, a specialist project manager builds trust with stakeholders, ensuring their ongoing support.
Avoiding Failure: Poor project management is one of the leading causes of ERP failures. A skilled project manager helps avoid common mistakes, ensuring a successful implementation.
In Conclusion
ERP implementation is a high-stakes game, and success depends on having the right leader at the helm. A specialist project manager is more than just a coordinator—they are a strategic guide, a problem-solver, and a trusted partner.
Don’t take risks with your ERP project by relying on inexperienced resources. Choose an expert who understands the game, anticipates challenges, and leads your team to victory. Much like a seasoned rugby coach, the right project manager can make all the difference. Secure your specialist ERP project manager with Voco today and set your team up for success!

Jeanne Viljoen
General Manager - Delivery Services